很多人都想管人，可并非人人都会管人。管人靠权威：熟练地运用权力，让手下心甘情愿地服从你，供你调遣，就可以成为一个好上司。管人靠攻心：成功的上司亲切、随和、善解人意。当下属将你看成自己人的时候，你的目的就达到了。一句话，征服了人心就征服了一切。(A lot of people want to be in charge of people, but not everyone is good at doing that. Being in charge of people relays on deterrent: you are a good manager if you can use power skillfully and let the subordinate willing to obey you and in your disposal. Being in charge of people relays on psychological battle: a successful boss is kind, easy-going and considerate. When the subordinate think that you are in their sides, your goal is reached. In a word, conquest of the people's hearts means the conquest of all.)