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#1 Protective Services, a branch of the Maryland Department of Health and Mental Hygiene, dealt with a variety of family ills, including child abuse. Doctor Robert Phillips, Jr. , a therapist, had been asked to help with the program for men who sexually abused their children.

#2 There was a woman who had been caller #9, and she had told Mrs. Greenwood something else that she didn't know. The woman had gone to the town library, wanting to see if others had been victims like her. But the shelves were bare.

#3 He interviewed many incest victims, and he knew the reservation they had about talking to him. He was careful to give them the privacy they needed.

#4 The woman on the orange floor cushions told him that she had been treated for incest eight years ago, and that her marriage was in danger now because of it. She wanted to get on with her business and personal life.