Please note: This is a companion version & not the original book. Book Preview:

#1 James's client was a perfect example of how the residential real estate market can change quickly. After James had approved Cliff for a loan, the market suddenly changed and many more people wanted loans. Because of this, the team handling the loan request became overwhelmed and it took longer than expected to process it.

#2 Team launches, which are sessions where teams discuss how they will work together, are crucial in remote work. They help keep remote teams cohesive, and leaders should be proactive about holding more of them.

#3 A team launch is a periodic review of how the group is doing with the four key areas of shared goals, shared understanding of each member's roles and functions, shared understanding of available resources, and shared norms for how teammates will collaborate.

#4 Team alignment is not about agreement, but about disagreement. It is a crucial part of the dynamic process of teamwork, and it is important to recognize that disagreement is a part of that process.